Legal Statement

ForexPhyx is dedicated to delivering high-quality online foreign exchange and commodity services to global institutions and retail clients. As a reputable long-term financial company, we utilize a multi-bank quotation terminal that offers competitive quotes, rapid transaction execution, and flexible leverage options. Before opening a real trading account with ForexPhyx, please ensure that you have reviewed and understood the following legal declaration documents.

Hedging Policy
We implement a tailored hedging policy for each customer’s order, utilizing a "direct injection" approach into the international market, commonly referred to as Straight Through Processing (STP). In certain instances, customer orders may be relayed to the international trading market through a traffic provider with equivalent transaction volume for hedging purposes. This practice helps mitigate the risk associated with customer orders that may be contrary to market movements. Our team continuously monitors the connection between customers and liquidity providers, promptly addressing any irregular quotations to maintain the stability and integrity of our quotation system. Such anomalies often arise from substantial orders in specific currencies or equity indices, which may exceed the capacity of a single liquidity provider. To minimize counterparty risk, ForexPhyx selectively partners with first- and second-tier traffic providers.

Deposit of Client Funds
All client funds are securely held in a segregated account that is entirely separate from our operating funds. ForexPhyx adheres strictly to the customer fund segregation system and complies fully with relevant regulatory requirements. All client funds are subject to daily review and reconciliation by our banking partners. It is important to note that client deposits may be utilized to meet the obligations of the contracting party for sufficient deposits during transactions; however, these funds will not be allocated for operational expenses such as rent, utilities, or employee salaries.

Margin Call
ForexPhyx employs an automated "margin call" mechanism designed to help customers mitigate the risk of their account funds becoming negative. To maintain open positions or engage in normal trading, your net equity must remain above 50% of the required position margin. Should your net equity fall below this threshold, your most unprofitable position will be liquidated. Prior to any forced closure, a warning notification will be sent to your trading platform when equity declines to 80% of the required margin, indicating that your account has reached a critical warning level. Market fluctuations, particularly during the release of significant data, may exacerbate potential losses. In such instances, the automated margin call mechanism serves to protect both customers and liquidity providers. Holding positions over the weekend may expose you to additional risk, known as "price gap," which could lead to net equity falling below the required margin and triggering the margin call.

Complaint Handling
Should you feel the need to file a complaint with ForexPhyx, please do not hesitate to reach out to us.

Fair Use Policy
ForexPhyx is committed to providing exceptional service and a high-quality trading experience while maintaining our integrity. If deemed necessary, we reserve the right to control or restrict your access to our services based on reasonable grounds.